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Meet Our Team

Casey Byrne

John J. Byrne founded our firm in 1946, then called Sparks and Byrne. He entered the agency business after a long and successful career with Metropolitan Life Insurance Company. Several years later, Sparks and Byrne split, and the firm became known as John J. Byrne Insurance. He built a solid foundation for the firm. James A. Byrne, CPCU, President, entered the firm in 1958. A new corporation was formed – the J. Byrne Agency, Inc. James Byrne has been an active leader in business and community organizations for three decades. James’s two sons, Tim Byrne & Tom Byrne, joined the agency in 1982. While seeing firsthand that the coastal homeowners’ insurance marketplace was underserved by unfavorable surplus lines products, my father Tim Byrne left the agency to start Coastal Agents Alliance LLC in 2005. Tom Byrne, who was the commercial lines sales manager at the time, stepped up to the plate and was named president in 2005 after Tim left. Since it’s inception, J. Byrne has grown to well established business operating out of 7 locations, writing business in 15 states, and a staff of 52 employees.


My personal background in the insurance industry began when I was 14 years old, working in our office services department as my summer employment. After 3 more summers of likewise duties, I left for other typical seasonal employment while in high school & college. My intentions were never to return to the insurance industry after the exposure to the boredom of a support staff position at such a young age. Concurrently my father left the agency and founded/established a coastal homeowners insurance MGA, Coastal Agents Alliance. Moving forward to 2015, I was a senior in college when my father sold Coastal Agents Alliance to Orchid Underwriters Agency of Vero Beach, FL. That summer I worked with Coastal Agents Alliance during the merger as an underwriting assistant processing home inspection for recommendations and other related duties. When Orchid was looking to hire 3-4 new underwriters to their growing business, I jumped at the chance to be in a role I could really sink my teeth into. Within 2-3 months of training I was the regional underwriter of high valued homeowners in catastrophe exposed areas with a territory ranging from Maryland north to Maine. Lucky for me I had fantastic underwriting mentorship with Orchid. Within those 2 years as an underwriter, I was exposed to the front-line excitement the insurance industry has to offer. Dealing with complicated, coastal, surplus lines accounts quickly became a passion of mine. I also very much enjoyed working with other agencies up and down the northeast coast. I got to observe firsthand many different agencies along the coast of all sizes. Some operations I admired while there were others I did not, I did not know this at the time, but these experiences & observations would prove useful later in my career.


Watching from a far while I moved up the ranks as an underwriter, my uncle Tom Byrne was currently president of J. Byrne Agency. Tom began to approach me at family events encouraging me to come work with him on the agency side of the industry. At that time, I was very hesitant & more so uninterested as I very content with my career as an underwriter and the direction I was going. Over the span of about 6 months I gave the possibility of moving to the family agency more thought and after a discussion with my father it was clear this is a good opportunity. The agency was on it’s 3rd generation of family ownership with no other family members of my generation actively involved with the agency to be considered for another perpetuation. I eventually left my career as an underwriter to become an insurance agent with the family business in January of 2017. At this time perpetuation & ownership were considered to me to happen in good time once I have many years of experience. Over that first year at the agency, I worked lightly as a commercial producer, attending networking & community events shaking hands and writing an account when I could. Meanwhile Tom began to delegate more & more presidential responsibilities to myself, I was determined to do everything within my abilities to make decisions and operate in a way that benefited the agency. By 3rd quarter of 2017, the majority of presidential duties related to the agency were all on my shoulders. Realizing this and very content with the direction things were moving, Tom was willing to start the perpetuation process of the agency relating to his 50% ownership of the business. With the outstanding help of local legal counsel, we had a solid perpetuation plan relating to Tom’s 50% ownership. These dealings were signed on January 31st, 2018, officially naming myself as president of J. Byrne Insurance, Inc. with a long-term (about 9 years to be precise) strategy to transfer Tom’s 50% interest to myself and my brother Tim Jr. & Logan in equal parts. Since then every day is learning experience, thankful for me I am surrounded by a staff of veteran insurance professionals that see I strive for the agency’s success every day. Tom continues to work in the capacity of a consultant, solidifying our public sector relationships while giving crucial input on major agency decisions. I also have great resources such as my father, who currently works elsewhere in the insurance industry but experience as president of J. Byrne for 20 years, and my brothers who also work elsewhere in the industry and provide valuable input.


J. Byrne Agency has evolved over the years as a product of our environment, specifically a coastal location with a local economy that relies heavily on seasonal tourism. As president, my primary objective is hone in on our core specialties and be the best at them. In the commercial lines departments, these specialties are condominium associations, hospitality businesses, contractors, and public sector. In the personal lines department, our primary specialties are coastal homeowners’ insurance (largely secondary homes) and flood insurance. The coastal catastrophe exposure is an area where underwriting variables change every day, with advanced technological advancements over the years we have seen a vastly changing marketplace with carriers constantly opening and closing appetite on the coast. While historically many of these risks would be placed with a surplus line’s carrier, we have recently been successful partnering with admitted insurers that have an appetite for our geographic location. Our primary objective is to partner with not only carriers with an acceptable financial rating, but carriers that understand the nature of the coastal environment and are here to stay from an appetite standpoint. J. Byrne Agency has a wonderful reputation in the area of being the go-to agency for your home or business near the new jersey coast and I intend to build off that with constant market research along with implementation of innovative initiatives to secure this reputation.

Kelley A. Fusco
Vice President of Operations

I have been in the insurance industry for 36 years, right after high school I began working at the J. Byrne Agency. I started in filing, then became assistant in our Personal Insurance Division, got my insurance license and was promoted to Personal Customer Service Agent. I’ve Worked in all aspects of insurance and the agency. Obtained 2 insurance designations from The Insurance Institutes – AAI (Accredited Advisor in Insurance) and ACSR (Accredited Customer Service Representative).  I’m proud to carry the Management title of VP of Operations. I also handle the agency’s IT needs.

I was born & raised in Wildwood Crest, NJ – just a hop, skip, and jump from the main Wildwood agency location. I thoroughly enjoy assisting our associates with their careers and love watching them grow within the agency. I pride myself on making sure our clients have the proper coverage they need. I love my overall career at the agency (36 years) from starting right out of high school, working my way through virtually every department, and now playing a major management role within the agency.

Outside of work in the summer months, you will find me at our family Italian Restaurant in Cape May, NJ.  In the winter months, my favorite way to spend a weekend is simply by relaxing and enjoying time with my family.

I love getting away vacationing with family, especially cruising and camping. I also enjoy cooking.

Kacey Battersby
Customer Service Representative-Personal Lines

I grew up locally in Upper Township and graduated from Ocean City High School in 2006. I have been in the insurance industry for the past eleven years and have obtained my CPCU, AAI, API, CISR and ACSR designations in both commercial and personal lines; I hope to obtain my ARM in the very near future. I love being able to review and assess our client’s exposures and being able to obtain them the insurance coverage that best meet their individual needs. Knowing your assets are appropriately covered provides anyone with a much needed sense of ease and I am happy to give that to people.

I love family more than anything, my son Bradley, my bearded dragon, a fish and my fur babies (two pitbulls and a Savannah cat). We love outdoors, mountains, Key West, riding and of course, I could never leave out my ‘13Mustang GT. Weekends are always spent with our friends and family. We enjoy spending time outside, in the garage, on the sidelines of a football field, or at the beach if it’s summer time. We never have a dull moment!
I am very passionate about Dennis Township Blue Devils Football Association.

James Ridgway
Vice President / Commercial Sales Associate

I grew up in Cape May, NJ before leaving to attend Saint Joseph’s University in Philadelphia on a Golf Scholarship. I currently have more than seven years of experience working in the insurance industry. For a majority of commercial clients, their insurance expenses are a top three line item on their budget and I truly believe they should fully understand and know what they are purchasing.

In my spare time, I enjoy spending time with my family and playing golf. I enjoy the beach and pool with my wife and daughter, as well as a quick 18 holes on the golf course. I currently sit on the Executive Board of the Cape May County Chamber of Commerce, Chamber of Commerce of Greater Cape May, Lower Township Optimist Club and Cape May Country Education Foundation.

Megan Gorbsky
Customer Service Representative-Commercial Lines

I’ve been working in the insurance industry since 2003. I’m a Commercial Lines Agent specializing in small businesses, condominiums, hotel/motels, and contractors. I care about my work and have fun doing it.

I was born and raised in Philadelphia, Pa attended Little Flower and graduated from North East High School. Also attended The Insurance School in Northfield, NJ.

I personally enjoy time with my wonderful husband and our 2 daughters. You can find me home with my family when I’m not working. On weekends you’ll find me trying different restaurants and traveling with my friends and family.

Lisa Meola
Condominium Department Manager

My insurance career began in 1985 where I worked for the Cashan Agency in Hammonton while attending college at Atlantic Community College. I obtained my insurance license and continued to make steady advancements in the industry working in underwriting and sales. In 1992, I obtained my Certified Insurance Counselor designation to enable me to better help my clients with a deeper knowledge of insurance and products available.

In 2000 I moved to the McMahon Agency in Ocean City to be closer to my family. I was offered and accepted the position of Condominium Department Manager in 2006 leading my department in the sales and service of condominium clients exclusively.

In 2014, I accepted my current position at J.Byrne Agency offering a fresh perspective on a specialized condominium service. Due to the ever changing and volatile Flood Insurance industry, I obtained my Associates in National Flood Insurance designation in May of 2015. This designation has been invaluable in both the service of our insureds as well as supporting our communities in their efforts to educate on Flood Preparation and Awareness at various public

Colleen Douglass
Customer Service Representative- Commercial Lines

I have been working as a servicing agent for the past 12 years. I enjoy being able to give a client a pleasant service experience and resolve any issues with a positive outcome.

I enjoy the outdoors and traveling to experience different cultures. I enjoy spending my weekends on the beach, boating & fishing.

Kim DeAngelis
Customer Service Representative – Personal Lines

I have been in this business for 43 years. Primarily personal lines and some small commercial.

I enjoy working with people and summer days by the pool. When I am not working you can find me at home relaxing.

Coleen C. Leszczynski
Customer Service Representative – Personal Lines

I have met many wonderful people working at the Agency for 19 years both co-workers and customers and some have become family. I help my clients the same way I would expect my family to be helped and guided with all of their insurance needs. I think having a personal touch when we are helping our clients is what excites me the most about my job, we don’t have to follow a script, I was blessed with empathy to help clients during any situation.

I grew up in Port Richmond Philadelphia. I graduated from Frankford High School in 1992 and completed a few semesters at Philadelphia Community College and Temple University. I enjoy spending time with my family, we can never make enough memories and living in Cape May County is an amazing community. I am not usually in the same place. I am usually somewhere around town doing something fun with one or all of my three kids, with one of the bands or chorus during the school year. In the summer months, you can find us at the beach, pool or zoo.

I am passionate about many non-profit organizations but the National MS Society has personally affected my family, therefore I have supported this one a little more these past few years.

Chazz Barber
Sales Associate

I have been in the insurance industry for close to five years now. I have specialized in commercial sales, handling all business insurance needs for the greater parts of Cape May and Atlantic counties. I get a new challenge every day and it’s my job to satisfy my clients to the best of my ability.

I grew up in Upper Township, NJ, right outside of Ocean City, as well as graduating from Ocean City High School. From there graduated from Richard Stockton College of NJ. In 2013 was chosen as one of Atlantic Counties Top 40 Under 40 for young leaders. Personally, I am a family man, I have a wife and a new son, named Michael. Favorite way to spend a weekend is doing yard work making my grass and garden look amazing, out with friends and family and just enjoying new experiences.

My hidden talent is, I am also an award-winning magician/sleight of hand artist.

Susan V. O’Sullivan
Customer Service Representative – Personal Lines

I have been part of the insurance industry for 16 years now. 2 Years with J. Byrne Agency. I have great Co-workers and helping people understand why they need insurance is why I love my job.

I grew up in Philadelphia, PA. I love to read and spending time with my grandson. I enjoy being at home, doing home remodeling, going to the beach, reading and riding my bike.


Leticia Resendes
Customer Service Representative – Personal Lines

I began with the agency in 1987 and have been a part of the J. Byrne Family for 30+ years. Insurance can be difficult to understand, and I enjoy helping our clients through the process.

Born in Texas and raised in the south and Midwest. I’ve become a Jersey Girl at Heart. I enjoy people and most clients want a personal connection. My personal time is spent with a small circle of friends and the people I love the most. Summers and beach-time are my favorite days! is close to home for me.